President's Corner

 

April 2020 Rising to the Challenge

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Important Update on Operators’ Health Center Operations

The Operators’ Health Centers Adjusts Operations to Combat the Spread of COVID-19

Together, we are facing an unprecedented situation. The global coronavirus pandemic is affecting all our families, our organizations, our communities and our way of life. We are monitoring this situation closely and altering workflows and business as necessary to ensure we are aligning with State and Federal mandates and working to preserve the safety of the membership and the Health Center Staff.

Toward that end, the Operators’ Health Centers must make the following changes effective immediately and until further notice:

  • First and foremost, both locations will remain open and will continue to operate during normal business hours.  
  • Following the mandates of Illinois Governor J.B. Pritzker, Indiana Governor Holcomb, and the CDC’s urging of social distancing and for the safety of all, the Operators’ Health Centers will be limiting visits at both the Countryside and Merrillville facilities to urgent care cases only.
  • All non-urgent visits will be conducted virtually, over the phone or rescheduled at the patient’s convenience.

There is a growing shortage of personal protection equipment (PPE) such as masks, sanitizers, plastic gloves, etc. in all medical facilities.  These changes will ensure that our health centers will be able to maintain enough PPE supplies to manage all urgent care cases. 

So, effective immediately, the health center staff will be contacting all members with upcoming scheduled visits and offer to transition non-essential services to a virtual environment (telephone or video).  If you are in need of services from the health centers, it is critical that you call first, and they will complete an assessment to determine the most appropriate type of appointment and course of treatment.

  • Countryside, IL (708) 485-2273
  • Merrillville, IN (219) 525-1150

We thank you for your continued patience and your support to our health center staff and medical providers during this challenging time.

Best of health to all our families and please be safe. 



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